Privacy Policy
Last Updated: May 2024
Thank you for choosing FrameNote ("we," "us," "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use the FrameNote app. If you have any questions or concerns, please contact us at xenxaiapps@gmail.com.
Information We Collect
When you use FrameNote, we may collect certain personal and non-personal information:
Personal Identification Information: Name, email address, and phone number if you create an account or contact us for support.
Device Information: Data such as your device model, operating system, and IP address to ensure proper functioning of the app.
Video Library Information: Metadata related to the videos you upload to the app, such as file names and durations (Note: We do not access or collect the video content itself).
Usage Data: Information about how you interact with the app, such as timestamped notes you create and features you use.
How We Use Your Information
We use the information we collect for the following purposes:
To provide and maintain the FrameNote service: This includes allowing you to import videos, add timestamp markers, and take notes.
To enhance user experience: We analyze app usage to improve functionality and develop new features.
To communicate with you: We may respond to your inquiries, send app updates, and provide technical support.
To ensure app security and performance: We monitor usage data to detect and prevent issues like bugs or unauthorized access.
Sharing Your Information
We do not share your personal information with third parties, except in the following circumstances:
Service Providers: We may share information with trusted third-party service providers who perform services on our behalf, such as data hosting or customer support.
Legal Compliance: If required by law, we may disclose information to comply with legal obligations or to protect our rights and the rights of others.
With Your Consent: We may share your information in other ways if you have provided explicit consent.
Data Security
We take the security of your personal information seriously and implement appropriate measures to protect it. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Update: You may access or update your personal information through the app settings or by contacting us.
Delete: You have the right to request the deletion of your personal information.
Restrict Processing: You can object to or restrict the processing of your personal information.
Portability: You may request a copy of your personal data in a structured, commonly used format.
To exercise these rights, please contact us at xenxaiapps@gmail.com.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Children's Privacy
FrameNote is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by updating the "Last Updated" date and posting the new policy on this page. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or your privacy rights, please contact us:
By email: xenxaiapps@gmail.com